Privacy Policy

1. About this policy
J Solutions, Inc. (“J Solutions,” “we,” “us,” or “our”) explains here how we handle personal information collected through our public website and its inquiry, proposal, application, and support forms. This policy does not replace privacy notices or agreements that apply separately to client services, employment records, benefits, or the Client Portal.

2. Information you provide
We collect information you choose to submit, which may include your name, email address, phone number, company, job title, and message. Proposal requests may include business, payroll, tax-account, workers’ compensation, and benefits information. Applications may include a resume and employment information. Form-support requests may include the form you need help with. Please provide only information relevant to your request. Do not send Social Security numbers, bank-account details, medical information, passwords, or confidential employee records through general inquiry forms or ordinary email. Contact us for an appropriate way to provide sensitive documents.

3. Information collected when you visit
Our website and its hosting, security, and monitoring providers may collect technical information such as your IP address, browser and device details, pages visited, referring pages, and access times. Cookies or similar technologies may support website operation, security, and performance. Embedded Google Maps and other third-party content may collect technical information when loaded. Their providers also handle information under their own privacy policies. Browser settings can limit cookies, although some website features may not work as intended.

4. How we use information
We use website information to respond to requests, prepare proposals, communicate about our services, review applications, provide form support, maintain and protect the website, and meet applicable legal obligations. Submitting a general inquiry is not an agreement to receive unrelated marketing or to purchase services. If you receive marketing emails from us, you may use the unsubscribe instructions or contact us to opt out.

5. How information is shared
We do not sell personal information submitted through this website. We may share information with authorized personnel and service providers who support hosting, website maintenance, email delivery, form processing, security, or the services you request. This may include our authorized website support team. We may also disclose information where required by law, to respond to lawful requests, to protect rights and security, or with your permission. We do not use your website submissions for unrelated advertising.

6. Forms, documents, and external services
Website submissions may be stored in our website’s submission records and sent to designated J Solutions inboxes and authorized support recipients. Links to Adobe Acrobat Sign, the Client Portal, or other external services open systems with their own privacy and security practices. Information submitted directly to those services may also be governed by separate notices and service agreements. This public-website policy does not describe every processing activity involved in payroll, benefits, or employee administration.

7. Retention and security
Retention depends on the purpose of the information, ongoing business needs, and applicable legal or recordkeeping requirements. We keep information as needed to address requests, provide requested support, and satisfy those obligations, rather than promising one fixed retention period for every record. We use reasonable safeguards appropriate to the information handled. No website, email system, or transmission method can be guaranteed completely secure.

8. Your choices and privacy requests
You may contact us to ask about information you submitted, request a correction, or ask us to delete it. Depending on your location and applicable law, you may have additional rights to access, obtain a copy of, correct, delete, or limit certain processing of personal information. We will assess requests under the law that applies and may need to verify your identity. Some information must be retained for legal or legitimate recordkeeping reasons. If an applicable law provides an appeal right, you may email us to request a review of our response. Please do not include sensitive identity documents in your initial email.

9. Children and international visitors
This business website is not directed to children under 13. If you believe a child has submitted personal information to us, please contact us. Website information may be processed in the United States or in other locations where our service providers operate, subject to applicable legal requirements.

10. Updates
We may update this policy to reflect changes to the website or our practices. The last-updated date identifies the current version. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

11. Contact us
J Solutions, Inc.
2955 Harrison Ave Suite 203A, Beaumont, TX 77702.
Email: Info@jsolutions.us
Phone: 409-924-8900