Social Media Policy (LA Crazy Cajun)

LA Crazy Cajun

Social Media Policy

The purpose of this policy is to outline the guidelines and principles for employees of LA Crazy Cajun, to follow when communicating via social media sites. Social media sites are an excellent way to share one's life and opinions with family, friends and co-workers without any geographical barriers. It also is an advantageous form of marketing and communication for businesses. This policy will clearly define what LA Crazy Cajun deems as acceptable and unacceptable use of social media sites. Management reserves the right to amend this policy at its discretion. Social media guidelines will be outlined for both forms of social media usage: Employee Personal Usage and Business Usage.


Definition

Social media is any form of electronic communication through the Internet, This can include, but is not limited to, traditional social media sites, personal web site/blog, someone else's web site/blog, journal, bulletin board or chat room. Traditional social media sites provide online environments, which allow users to join virtual communities to share information, ideas, personal message and other content (images, audio, video, etc.). Users set up "profiles" to interact with both personal and business contacts via chat, email, video chat, private messaging, voice chat, blogging, file sharing, discussion groups, multimedia sharing, etc. These web sites are available to the public and access to view profiles varies depending on the provider. Popular social media web sites, include but are not limited to Facebook, Google Plus+, MyLife, Yelp, LiveJournal, MySpace, Twitter, LinkedIn, ClassMates, Blogger, YouTube, Instagram and Pinterest,


Risks

As with any form of technology, several risks exist and new risks will continue to surface. The primary objective of this policy is to mitigate the following risks that exist with social media use:

  • Risk of LA Crazy Cajun's reputation
  • Disclosure of LA Crazy Cajun's trade secrets, private information and confidential customer information
  • Intra-company slander (employees/supervisors)
  • Malware infection (spyware, botnets, keyloggers, etc.)
  • Workplace productivity
  • Inaccurate/outdated information
  • Convenient portal for disgruntled former and current customers, vendors and employees
  • Information disclosed on social media sites utilized for social engineering attacks against the Restaurant


Employee Personal Usage

There exists a tremendous risk for individual employees to inadvertently put LA Crazy Cajun at one of the aforementioned risks utilizing profiles created for personal use on any of the social media sites. When posting to social media web sites, ensure that content is consistent with this policy and the other policies defining appropriate employee behavior.

Inappropriate postings that may include discriminatory remarks, harassment and threats of violence or similar inappropriate or unlawful conduct will not be tolerated and may subject you to disciplinary action up to and including termination.

In posting online, be respectful to your coworkers, customers, members, vendors and any individual working on behalf of the Restaurant.

Avoid using statements, photographs, video or audio that reasonably could be viewed as malicious, obscene, threatening or intimidating, that disparage customers, members, associates or suppliers or that might constitute harassment or bullying.

Ensure that all content posted is honest and accurate; if a mistake is made, correct it immediately. Do not disclose LA Crazy Cajun's trade secrets, private or confidential information.

Do not post non-public information, such as internal reports, policies, procedures or other internal business-related confidential information.

Do not misrepresent yourself as a spokesperson of LA Crazy Cajun.


Restaurant Usage

Employees with access to post as LA Crazy Cajun must first have all intended posts approved by management.


Social Media Use During Work Hours

Social Media web sites have the ability to install malicious programs, such as spyware and adware on users' computers. Social Media can also lead to a sharp decrease in employee productivity. For these reasons, LA Crazy Cajun employees are banned from accessing social media web sites while, on the Bank's network unless specific permission is given by management.


Statement of Understanding for Social Media

Employees are allowed to maintain "profiles" on social media web sites; however, any content deemed inappropriate as defined in this policy can result in disciplinary action up to and including termination.

Social media web sites lack privacy, regardless of advertised security features. Any post an employee posts is permanently released and cannot be retrieved. Employees must remember to be smart about what they publish. Due to Internet archiving, once something is published, the damage is done and it can be virtually impossible to retract.

Employees should report any security violations immediately to management.

 

I understand and will abide by LA Crazy Cajun's Social Media Policy, while employed by LA Crazy Cajun, and thereafter.

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